Privacy Policy

Last updated: 14/11/2024

1. Introduction

This Privacy Policy establishes how PontoHub collects, uses and protects the personal data of users who interact with our website (pontohub.com).

We value your privacy and are committed to complying with all applicable laws and regulations, including the General Data Protection Regulation (GDPR).

Acceptance of this Privacy Policy indicates that you understand and agree to the collection and processing of your data as described in this document.

2. Collection and Processing of Personal Data

We only collect personal data necessary to provide our services and improve your experience. This may include information such as name, email, phone, address, among others. This data is used for communications, analysis and service provision.

Browsing the PontoHub website does not require the submission of personal data, but some features may require this information, such as submitting contact forms or subscribing to receive communications.

3. User Rights

According to the GDPR, you have several rights regarding your personal data, such as:

  • Access: Request a copy of the personal data we hold about you.
  • Rectification: Request correction of incorrect or incomplete data.
  • Erasure: Request that your data be deleted, within legal limits.
  • Restriction of Processing: Restrict the processing of your data in certain situations.
  • Portability: Receive your data in a structured and commonly used format.
  • Objection: Object to the use of your personal data in certain circumstances.
  • Withdrawal of Consent: Withdraw consent given, without affecting the lawfulness of processing previously carried out.

To exercise any of these rights, contact us at info@pontohub.com.

4. Retention of Personal Data

We store your personal data only for the period necessary to fulfil the purposes for which it was collected or as required by applicable law. After this period, your data will be securely deleted or anonymised.

5. Sharing Data with Third Parties

PontoHub may share your personal data with third parties in the following situations:

  • With contracted service providers who assist us in carrying out certain activities and access data as necessary for the provision of these services.
  • To comply with legal obligations, court orders or requests from regulatory authorities.
  • With your explicit consent, for specific situations that do not fall into the above categories.

In any of these situations, we guarantee the protection and confidentiality of your data during transfer to third parties.

6. Data Security

PontoHub uses technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, modification or unauthorised disclosure.

Key security practices include:

  • Regular security testing of systems;
  • Data encryption during storage and transmission;
  • Adoption of appropriate physical security policies and measures.

We recommend that users also adopt security measures while browsing the internet, such as using anti-malware software and updating browsers.

7. Security Incident Management

We maintain a security incident response mechanism that quickly identifies, analyses and responds to possible data breaches. In the event of an incident that could compromise your personal data, you will be notified if required by law.

8. Links to Third-Party Sites

The PontoHub website may contain links to external sites, which are provided for user convenience only. We are not responsible for the content or privacy policies of these sites. We recommend that you read the privacy policies of these sites before providing any information.

9. Use of Cookies

We use cookies to improve user experience and for traffic analysis. For more information about how we use cookies, please see our Cookie Policy.

10. Changes to this Privacy Policy

PontoHub may update this Privacy Policy periodically to reflect changes in our services or legal requirements. Any changes will be communicated on this website. We recommend that you review this Policy regularly to stay informed.

11. Contact Us

If you have questions about this Privacy Policy or how we process your personal data, please contact us at info@pontohub.com.